Phone calls
42
Texts & WhatsApp
118
Video calls
17
Lobby kiosk
23
Live now · 5 conversations
Priya Shah
Video · asking about the spa
+1 (305) 555-0148
Phone · booking for December
James Carter
Text · on the way from MBJ
Room 118 · Ortiz family
Kiosk · checking in, in Spanish
Room 305 · Mark Lewis
Escalated to Engineering · Devon
Completed by Ashley today
14 rooms booked
$9,860
9 airport transfers
MBJ
22 guest requests resolved
avg 4 min
6 tours and dinners booked
partners
!
3 handed to staff
all answered
100% answered today · 200 conversations · first reply in 2 seconds