All roles
Video
Front Desk Greeter
Welcomes visitors through a tablet, kiosk, screen or phone, answers location questions and collects details for the person they are visiting.
Best forOfficesClinicsHotelsShowrooms
Give your hire any name, face and voice. Talk to it free before you pay.
What Shannon does
- Greets walk-ins on a tablet, kiosk or screen
- Checks visitors in
- Notifies the host
- Answers directions and wait-time questions
- Works in English and Spanish
How a conversation sounds
CustomerHi, I have a 2 o'clock with Mr. Grant.
ShannonWelcome. Can I get your name?
CustomerLisa Reid.
ShannonThanks, Lisa. I've let Mr. Grant know you're here. Please have a seat, he'll be right out.
When your team takes over
Calls a staff member to the front for deliveries, problems or anyone who needs help.
You set the rules in your dashboard: who gets the call, what details come first, and which topics always go to a person.
Works with
Tablet, kiosk or screenHost alertsVisitor log
Everything Shannon says comes from your Company Library, which you can edit any time.
Related roles
Front Office ReceptionistAnswers incoming calls, explains your services, collects customer details and connects people with the right team.PhoneVideo
Appointment SetterCollects the details your team needs and books appointments directly into your Google or Outlook calendar.Phone
After-Hours ReceptionistAnswers calls outside office hours, takes messages, captures new inquiries and follows your rules for reaching a person.Phone