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Logistics and Shipment Coordinator
Answers questions about your shipping services, collects shipment inquiry details and transfers requests to your logistics team.
Best forFreight forwardersCouriersMoving companiesDistributors
Give your hire any name, face and voice. Talk to it free before you pay.
What Logan does
- Quotes from your rate sheet
- Explains how shipping works
- Collects pickup details
- Gives status from your notes
- Routes customs questions
How a conversation sounds
CustomerHow much to send two boxes to Chicago?
LoganTwo standard boxes are $85 and ship every Tuesday. Do you need a pickup?
CustomerYes, from Miramar.
LoganI can book that. What day works for the pickup?
When your team takes over
Lost shipments, damage and customs holds go straight to your logistics team.
You set the rules in your dashboard: who gets the call, what details come first, and which topics always go to a person.
Works with
Rate sheet in Company LibraryGoogle or Outlook calendarEmail
Everything Logan says comes from your Company Library, which you can edit any time.
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