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Order and Reservation Specialist
Takes order details, records customer requests and handles reservations using the information and booking rules you provide.
Best forRestaurantsBakeriesPharmaciesWholesale
Give your hire any name, face and voice. Talk to it free before you pay.
What Lucía does
- Takes orders from your menu or catalog
- Reads the order back
- Handles reservations and party sizes
- Answers hours and location questions
- Sends the ticket to your team
How a conversation sounds
CustomerCan I get a table for six tonight?
LucíaI have 7:30 or 8:15 for six. Which would you like?
Customer7:30.
LucíaBooked under your name for 7:30. Any allergies I should note?
When your team takes over
Sends large orders, catering and special requests to a manager to confirm.
You set the rules in your dashboard: who gets the call, what details come first, and which topics always go to a person.
Works with
Order tickets by emailReservationsMenu in Company Library
Everything Lucía says comes from your Company Library, which you can edit any time.
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